Terms and conditions

  1. Introduction
    Welcome to our website. By using this website, you agree to be bound by the following terms and conditions. Please read these terms carefully before using the website or ordering products.
  2. Products
  • All products displayed on the website are genuine products made by our company.
  • We reserve the right to modify product specifications and prices at any time without prior notice.
  1. Orders and payment
  • Applications are submitted via the website only.
  • Payment is made via the online payment methods available on the site, and the full order value must be paid before shipment.
  • If payment is not received, the site reserves the right to cancel the order.
  1. Connecting
  • Delivery is within Kuwait only.
  • Delivery time is usually between 1 to 3 business days from the date of order confirmation and payment.
  • The customer is responsible for the correctness of the delivery address entered during the order.
  • If the customer is not at the address at the time of delivery, the delivery will be rescheduled as per the company's policies.
  1. Recovery and replacement
  • We are committed to the quality of our products, and the customer can request an exchange or return within 14 days from the date of receipt provided that the product is unused and in its original condition with packaging.
  • Products that have been used or damaged due to customer misuse are not eligible for return.
  • Return and exchange requests are processed after reviewing the product and making sure it meets the conditions.
  1. Privacy
  • We respect your privacy and are committed to not sharing any personal information with third parties except for order fulfillment purposes or if requested by official authorities.
  1. Responsibility
  • We are not liable for any indirect damages that may result from the use of the products or delivery delays due to circumstances beyond our control such as natural disasters or strikes.
  1. Modifications to the terms
  • We reserve the right to modify these Terms and Conditions at any time without prior notice, and such modifications shall become effective immediately upon posting on the Site.

If you have any questions about these Terms, please contact us via the contact information provided on the Site.